Intern - Brand and Community Marketing
SurveySparrow · Chennai
- SalaryNot disclosed
- Work modeonsite
- Levelintern
- Posted21 Sept 2026
About SurveySparrow
SurveySparrow is hiring in Chennai in technology software.
Skills
- content marketing
- event management
- customer support
The role
A brand and community marketing intern at a customer support software company creates LinkedIn content, researches support professionals, coordinates webinars and events, and develops customer support communities. The role also uses content marketing and event management to turn interviews into engaging posts and videos.
Full job description
Job Title - Intern - Brand and Community MarketingLocation - Chennai (Work from Office)Eligibility - 2026 and 2027 Batch
SurveySparrow is an omnichannel experience management platform that helps you refine experiences end to end. It helps you create engagements, inspiring performances, and achieve solutions- all through the power of surveys.
About SparrowDeskSparrowDesk, a product of SurveySparrow, is customer support software that brings email, chat, and tickets into one place. AI handles repetitive work so support teams can focus on conversations that need a person.
About the roleHelp build SparrowDesk’s brand through content, conversations, and events. You’ll work with our marketing team to connect with customer support professionals and explore community-building ideas, with guidance and support along the way.
What you’ll doHelp create and publish LinkedIn posts and engage in relevant conversations.Research customer support leaders, industry professionals, and potential speakers.Assist with speaker outreach, scheduling, and follow-ups for interviews and talks.Help prepare and coordinate online sessions, including recording and publishing.Help turn interviews and discussions into posts, short videos, and useful content, with production support.Research community-building ideas and help the team test them.Support the planning and coordination of webinars, meetups, and events.Keep content calendars and outreach lists updated, and help track audience engagement.What we’re looking forStrong written and verbal communication skills.Good conversational skills: you listen well, ask thoughtful questions, and put people at ease.Comfort reaching out to new people and a willingness to build confidence through practice.An interest in writing clear, engaging content and learning how LinkedIn works for brands.Good organizational skills and consistent follow-through.Initiative, a willingness to ask questions, and openness to feedback.Curiosity about customer support and the people working in it.Content, event, or community experience from clubs, volunteering, or personal projects is a bonus.Willingness to learn new tools and try different approaches. Prior professional experience is not required.