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Graduate Trainee - GISOCC R&D DSIS at Valeo — Chennai

Experience0–1 yrs
SalaryNot disclosed
Work modeonsite
Levelfresher
Posted16 Sept 2026

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About Valeo

Valeo is hiring in Chennai in automotive mobility. This role looks for around 0+ years of experience.

Skills

Application support
JIRA
IT service management
Database scripting

The role

An application support engineer at an automotive mobility company provides functional support for enterprise users, manages access and licenses, and coordinates incident resolution through JIRA. The role applies IT service management and database scripting to support help-desk processes and infrastructure requests.

Full job description

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

His main missions are to:

Provide support to the users several BGs/PGs

Support services lines (support : configuration, administration,...)

Perform a first level of analysis and pre qualify all incidents transferred by hotlines in coordination with user support manager

First level of functional support to the users (training, advice, best practices,...)

Incidents requiring the follow actions are out of User Support Manager scope :

Scripting for data correction in database

Code modification

Technical configuration evolutions

He/She works closely with the user support manager to coordinate Hotline teams and/or support teams to perform Level 2 support.

Responsibilities:

As L2 Support of STR / TMT GISOCC team, you will be responsible to :

Support Level Lead will be the entry point for any user requests (issues or enhancements).

He is in charge of:

Account Management & Licences:

Clean-up users which have left the company

Functional Support:

Access to servers

create New JIRA tickets

Most questions about functional behaviour or capabilities (with help from the Product Owner)

Questions about methodology (with help from Methods & Tools team)

Some basic infrastructure issues (with help from IS CoC)

Abnormal observations

Basic methodology support

Support routes process change requests to the according Smart PWG

Working the life-cycle of a help desk incident

Apply, ( communicate and ensure if manager ) the compliance with the procedures and Environmental, Safety and Security good practices, to know, for their activities and the activities of subcontractors, the potential risks and their consequences, be attentive and be reagent and know the associated action plans.

Job:

R&D IS Engineer

Organization:

R&D DSIS Delivery

Schedule:

Full time

Employee Status:

Regular

Job Type:

Permanent contract

Job Posting Date:

2026-09-16

Join Us !

Being part of our team, you will join:

one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development

a multi-cultural environment that values diversity and international collaboration

more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth

a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com