Diploma Engineer Trainee

Johnson Controls · Chennai

  • Experience0–1 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelfresher
  • Posted9 Sept 2026

About Johnson Controls

Johnson Controls is hiring in Chennai in manufacturing industrial. This role looks for around 0+ years of experience.

Skills

  • customer service plans
  • site installations
  • preventive maintenance
  • root cause analysis
  • vendor management
  • project execution
  • after-sales service
  • safety management
  • quality management
  • order processing
  • payment collection

The role

A field service engineer at an industrial manufacturing company implements customer service plans, executes site installations, and manages preventive maintenance and vendor activities using root cause analysis. The role also handles project execution and after-sales service operations.

Full job description

Johnson Controls offers you exciting careers in the field of Service & Operations.

DET Will Gain Exposure To

Implementation of Customer focused Service plan; Acquire new clients and businesses; Project Execution / Installation at site; Manage multiple cross-functional projects & deliveries. Focus on achieving Customer Satisfaction.

DET Will Be Actively Involved In

Day to day Service operations planning as per PO/WO from Customers. Attend & Review the Preventive Maintenance jobs, Coordinate with Call

Centre and close Service Calls. Generate LNM & Retrofit business in line with LNM plans, Ensure Safety norms at sites including Vendors, managing Vendors on site activities, prepare reports and diagnose the Root Cause Analysis (RCA) for repeated complaints, update Customer on new technology and acquire new skills to execute Service jobs. Maintain database & understand the customer requirement, ensure collection of payment as per terms & conditions of the order, coordinate with Operations & Services Sales on enquires from Customers

Order processing and delivery, safety and quality aspects of project planning and execution; offer viable solutions and alternatives Managing after sales service and customer care operations; increase the Customer Satisfaction Index

Candidates enrolled under the Diploma Engineer Training (DET) program will undergo a one year training which will include detailed technical and functional orientation and on-the-job involvement.

Diploma - Mechanical/Electrical/Electronics/Mechatronics/ Technical Skills/ Refrigeration & Air-Conditioning Aggregate 60%, No ATKT

Ready to relocate anywhere in India