CX Associate Manager Posting- L1 Customer Care
athenahealth · Chennai
- Experience8–12 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelexecutive
- Posted10 Sept 2026
About athenahealth
athenahealth is hiring in Chennai in healthcare. This role looks for around 8+ years of experience.
Skills
- People management
- Critical thinking
The role
A customer care associate manager at a healthcare product company applies healthcare support processes and electronic health record workflows to improve customer experience operations and guide people management.
Full job description
Expected Education Experience . Bachelors degree or equivalent practical experience in customer support,operations,healthcare services,or a related field
Working knowledge of electronic health record (EHR) workflows,customer experience operations,or healthcare support processes preferred
Strong critical thinking,communication,and people management skills required