Customer Relationship Manager
Matrimony.com · Chennai
- Experience0–2 yrs
- SalaryDisclosed
- Work modeonsite
- Posted1 Oct 2026
About Matrimony.com
Matrimony.com is hiring in Chennai in ecommerce retail. This role looks for around 0+ years of experience.
Skills
- Inside Sales
- Telesales
- Lead Generation
- Customer Service
- Tamil
The role
A customer relationship manager at a consumer internet company connects with leads through Inside Sales, converts prospects, and supports customers across the lifecycle using Customer Service. Tamil and English strengthen customer conversations.
Full job description
Hiring: Customer Relationship Manager (Telesales & Service)
We are conducting a Walk-In Interview Drive for Customer Relationship Managers who can manage customer interaction through telesales while ensuring a seamless service experience. This role focuses on striking the perfect balance between lead conversion and relationship building.
Drive Details:
Date: 3rd October 2026
Time: 10:00 AM to 5:00 PM
Contact Person: HR Vishali (+91 93453 22129)
Venue:Arihant Epark, 2nd Floor,(Near Corporation Office),Adyar, Chennai - 600020.
Job Profile & Responsibilities
This is a dynamic role combining inside sales strategies with client relationship management. Key responsibilities include:
Integrated Telesales: Connect with potential leads, understand their needs, pitch our products/services, and close sales over the phone.
Customer Service Support: Act as the primary point of contact for registered customers, resolving their issues, answering inquiries, and ensuring high satisfaction levels.
Relationship Management: Build long-term, trustworthy relationships with customers to maximize retention, upselling, and cross-selling opportunities.
End-to-End Assistance: Manage the customer lifecycle from the initial pitch through to post-sale support.
Data Management: Maintain accurate records of sales interactions, customer feedback, and updates in our system.
Candidate Requirements
Joiner Status: Only Immediate Joiners need apply.
Experience: Minimum 6 months to 2 years of experience in Sales (Inside Sales/Telesales/Lead Generation).
Language Proficiency:
Must be good in Tamil.
Professional proficiency in English is highly desired.
Knowledge of other languages (e.g., Telugu, Kannada, Hindi, Malayalam) is a significant advantage.
Skills: Strong communication, persuasion, active listening, and problem-solving skills.
Orientation: Customer-first attitude with the ability to work under targets.
Pay: ₹10,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person