Care Engineer

Nokia · Chennai

  • Experience8–13 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelexecutive
  • Posted14 Sept 2026

About Nokia

Nokia is hiring in Chennai in telecom. This role looks for around 8+ years of experience.

Skills

  • ITIL
  • Incident Management
  • Problem Management
  • Prometheus
  • Grafana
  • ELK
  • telecom cloud solutions

The role

A care engineer at a telecommunications company handles customer escalations and critical incidents, applying ITIL and incident management to telecom cloud solutions while using Prometheus, Grafana, and ELK for monitoring and observability. The role also resolves high-priority technical issues.

Full job description

A care engineer at a telecommunications company handles customer escalations and critical incidents, applying ITIL and incident management to telecom cloud solutions while using Prometheus, Grafana, and ELK for monitoring and observability. The role also resolves high-priority technical issues.