Agile Facilitator

Career Area: Strategy

Role Definition

Facilitate the operations of an Agile framework with 1-3 teams while embracing the principles of the framework and the Agile mindset. Help teams reach their highest performance level in the execution of workstreams.

Responsibilities

Planning, scheduling, and facilitating Agile events. Fostering an environment of self-organization, high visibility, ownership, and continuous improvement with the team.

Coaching the Agile team into an understanding of the values, artifacts, and objectives of the operating framework with a lean mindset.

Working with the product owner/service request manager and stakeholders to ensure value is always being generated by the team's work.

Becoming a champion of removing blockers and impediments to the team's progress, while facilitating the reduction of decision latency with clear and constant communication and attention. Helping the team to capture and aggregate data useful to the team's development, as well as providing management information that will inform strategic decisions.

Skills / Competencies

Business Performance Management: Knowledge of technologies, techniques and practices for the use of business intelligence; ability to monitor and adjust business processes (internal and cross-organizational) in near real-time.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Growth and Agility: Knowledge of the necessity of businesses and individuals to experiment, learn continuously, and achieve value for the organization; ability to embrace challenges, show resilience, and proactively seek improvement and innovation to improve an organization's competitive advantage.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Group Facilitation: Knowledge of group facilitation best practices and ability to design and facilitate a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Agile Development: Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.

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