Deputy Manager - Agency Management (Recoveries)

SBI Card · Chandigarh

  • Experience2–6 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted25 Sept 2026
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About SBI Card

SBI Card is hiring in Chandigarh in financial services. This role looks for around 2+ years of experience.

Skills

  • recoveries
  • resolution rate
  • roll back rate
  • settlement waiver rate
  • absolute recovery
  • rupee collection
  • DRA certification
  • customer complaints
  • audit observations

The role

A collections manager at a financial services company drives recoveries through resolution rate, roll back rate, settlement waiver rate, rupee collection, and DRA certification, while controlling customer complaints and audit observations.

Full job description

Resolution Rate. Normalization / Roll back Rate. Settlement waiver rate. Absolute Recovery. Rupee collected. NFTE CAPE. DRA certification of NFTEs. Absolute Customer Complaints. Absolute audit observations.

. Qualification . Post-Graduate / Graduate in any discipline. .