Guest Service Associate Front Office
Accor · Bhubaneswar
- Experience1–2 yrs
- SalaryNot disclosed
- Work modeonsite
- Leveljunior
- Posted20 Sept 2026
About Accor
Accor is hiring in Bhubaneswar in hospitality travel. This role looks for around 1+ years of experience.
Skills
- customer service
- hotel reception
The role
A guest service associate at a hospitality company manages front-desk administration, greets guests, handles guest queries and complaints, and books rooms using customer service and hotel reception skills. The role also maintains reception standards and supports smooth department operations.
Full job description
Company Description
We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
Job Description
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management.
Qualifications
Minimum one year experience.
Additional Information
Employee benefit card offering discounted rates at Accor hotels worldwide.Develop your talent through Accor’s learning programs.Opportunity to grow within your property and across the world!Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.