Sup-Backend- Ecommerce Operations -WGBL

Job Title

Sup-Backend- Ecommerce Operations -WGBL

About Welspun World

Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing.

About Welspun Entity

Welspun World, a $3.6 billion is a fully integrated player within the Line Pipes and Home Textiles sectors, with a significant presence in Infrastructure development, spanning Roads, Water and Oil & Gas. Our comprehensive and ever-expanding global presence enables us to leverage our business associations with a marquee of esteemed clients, especially in sectors like retail and Oil & Gas, as a globally recognised industry leader, the group has a worldwide reach panning more than 50 countries, and employing over 26,000 people across geographies, ethnicities and cultures.

Welspun Living Ltd., part of the $3.6 billion Welspun World, is a global leader in high-end home solutions with a distribution network in over 50 countries. Its portfolio includes owned brands like SPACES, CHRISTY and more, alongside licensed names such as Martha Stewart, Disney Home and more. Focused on innovation and sustainability in textiles and flooring, the company emphasizes Learning, Innovation, Trust, and Endurance, positioning itself as a preferred partner for top retailers and shaping the future of home solutions with exceptional quality.

Job Purpose/ Summary

Managing the warehouse operations for Marketplace and D2C orders.

Ensuring timely order processing and handover as per Marketplace SLA

Ensuring completion of all the SAP transactions as per transactions of 3PL WMS- Fresh Inward GRN, Order invoicing , Return inward, inventory correction etc.

Managing customer return inwards and sending data to Ecom team for claim settlement.

Colloboration with Finance and Ecom team for quarterly reconciliation of Ecom sales & returns

Ensuring no inventory discrepancy in SAP vs WMS.

Job Description

The Assistant Manager for Backend Ecommerce Operations at WGBL will be responsible for overseeing and managing the logistics department, ensuring efficient warehouse operations for both Marketplace and Direct-to-Consumer (D2C. orders. This role requires the timely processing and handover of orders in accordance with Marketplace Service Level Agreements (SLAs.. The Assistant Manager will ensure the completion of all SAP transactions, including Fresh Inward Goods Receipt Note (GRN., order invoicing, return inward processing, and inventory corrections. Managing customer return inwards and coordinating with the Ecommerce team for claim settlements is a key responsibility. The role involves collaboration with Finance and Ecommerce teams for quarterly reconciliation of sales and returns. A critical aspect of the position is ensuring there are no inventory discrepancies between SAP and Warehouse Management Systems (WMS.. The ideal candidate will have a strong background in logistics and a proven track record of managing complex operations efficiently.

Responsibility

Manage and optimize operations for the ecommerce business model ensuring seamless integration and executionbrOversee order processing on the ecommerce portal ensuring accuracy and timeliness in all transactionsbrCollaborate closely with support functions to drive regular business operations leveraging external partners for inventory management logistics supply chain and marketingbrAssist in supporting the ecommerce business model by working with ecommerce players operating on an indirect model to manage inventory across the product rangebrPlan and coordinate with internal supply chain teams to streamline purchase orders and stock management ensuring a 100 fill rate and order fulfillmentbrStreamline processes and coordinate with external partners to ensure timely deliveries and effective stock managementbrProvide backend support for product listings quality control and seller management ensuring high standards are maintainedbrRegularly manage inventory across all channels and product ranges to ensure selection availability and manage days of inventorybrPlan for sale days coordinating inventory and marketing efforts to ensure timely delivery of assets for campaignsbrMaintain and update Management Information Systems MIS related to operational activities production sales and client database management

Company Name

Welspun Global Brands Limited

Division

Home Textile

Key Interactions

Internal Communication ,Finance Team,External Communication ,External Agencies,Customers

Relevant Work Experience

4 - 10 Years

Relevant Industry

Textile,Transportation and Logistics Industry,Pharmaceutical Industry

Education-Qualification

Post Graduate,Master

Education-Specialization

Masters in Business Administration

Language Proficiency

ENGLISH,HINDI

Certifications

NA

Skill

Communication,MS Office,Customer Relationship Management,Project Management

Competency Names

Business & Commercial acumen, Entrepreneurship, Global Mind-set, People Excellence, Warehouse Management, Budgeting & Inventory Control, Shipping Management, Distribution Network Management, Analytics, Performance Management