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Relationship Officer Gold Loan at AU SMALL FINANCE BANK — Bhikangaon

Experience2–6 yrs
SalaryNot disclosed
Work modeonsite
Posted26 Sept 2026

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About AU SMALL FINANCE BANK

AU SMALL FINANCE BANK is hiring in Bhikangaon in financial services. This role looks for around 2+ years of experience.

Skills

Banking products
Regulatory norms
Recovery procedures
CRM tools
Negotiation

The role

A gold loan relationship officer at a financial services company manages gold loan operations and customer relationships, applying banking products, regulatory norms, and recovery procedures. The role uses CRM tools and negotiation to support compliant branch and field operations.

Full job description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Officer Gold Loan

Office Location:

Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

Support team initiatives, training, and reporting.

Reporting Team

Reporting Designation: Reporting Department:

Educational Qualifications Preferred

Category: Field specialization: Degree: Academic score: Institution tier:

Required Certification/s

Required Training/s:

Required Work Experience

Industry: Banking/Financial ServicesRole: Relationship Officer Gold LoanYears of experience: 2 to 6

Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence

Required Competencies: Communication, Analytical Thinking, Customer Orientation

Required Knowledge: Banking products, regulatory norms, recovery procedures

Required Skills: MS Office, CRM tools, negotiation

Required Abilities

Physical: Normal office workOther: Problem-solving, multitasking

Work Environment Details: Branch/Field/Operations Office

Specific Requirements

Travel: YesVehicle: PreferredWork Permit: NA

Other Details

Pay Rate: Contract Types: Full-timeTime Constraints: Standard banking hoursCompliance Related: Adherence to RBI and internal policiesUnion Affiliation: