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Voice Support Operations Associate at Stripe — Bengaluru

Experience0–1 yrs
SalaryNot disclosed
Work modeonsite
Levelfresher
Posted14 Sept 2026

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About Stripe

Stripe is hiring in Bengaluru in financial services. This role looks for around 0+ years of experience.

Skills

customer service
analytical thinking

The role

A voice support operations associate at a payments technology company troubleshoots customer issues, improves operational processes, and manages critical workflows while using customer service and analytical thinking.

Full job description

STRIPE is hiring for the role of VOICE SUPPORT OPERATIONS ASSOCIATE

Responsibilities of the Candidate :

Troubleshoot and solve external user issues

Analyze our processes and instigate changes to help scale our operations and improve user experience

Work closely with other Stripe teams to improve our product offerings and messaging around new products and features

Gain unique insights into how thousands of businesses on Stripe scale and operate

Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization

Partner with business process owners to run a critical workflow

Requirements :

You have a user-first mindset and are energized by the challenge of solving difficult problems.

You have excellent communication skills, both written and verbal.

You excel in analytical thinking and problem solving.

You have prior experience in handling customer calls or offering services to internal and external users.

You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges.

You have a process-oriented mindset and the ability to get things done.

You enjoy working in an in-office environment with strong cross-team collaboration and support.

You are able to prioritize and enjoy working in a quick-moving environment.

You are humble and have a proven track record for working well across teams and with external partners.

You're willing to periodically work a weekend day for which you will receive a weekday off in lieu; the SDC operates in 9 hour shifts which are scheduled to fall between the hours of 12:30pm and 9:30pm.