Technical Writer

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Job Summary

We are seeking a talented and motivated Junior Content Specialist to join our KM editorial team. This role is ideal for early-career professionals with a Bachelor’s or Master’s degree in a relevant field such as Computer Science, Information Technology, Communications, or a related discipline. If you hold a Master’s degree, prior experience is not required; for Bachelor’s degree holders, 1–2 years of relevant experience is preferred. This position focuses on video creation, AI-based video tools, writing, and editing.

Job Requirements

Video Creation & AI Tools

Create and edit high-quality videos for knowledge management purposes.Experiment with and utilize AI-based video tools to enhance video content.Ensure videos are engaging, informative, and aligned with KM objectives.Collaborate with team members to integrate video content into KM platforms.

Content Writing & Editing

Write and edit clear, concise, and accurate knowledge base articles.Ensure all written content adheres to KM editorial standards and guidelines.Capture customer context and relevant information to improve article efficiency.Maintain a consistent tone and style across all KM content.

KM Editorial Team Support

Assist in the review and publication of KM content.Collaborate with team members to ensure content quality and accuracy.Support the creation and maintenance of KM documentation.Participate in team meetings and contribute to editorial operations & planning.

Language & Communication Skills

Demonstrate strong language skills, including grammar, punctuation, and styleCommunicate effectively with team members and stakeholders.Translate technical information into plain language for non-technical audiences.Provide feedback and suggestions to improve KM content.

Must-Have Skills

Video Creation: Proficient in creating and editing videos using various tools.AI-Based Video Tools: Experience with AI tools for video enhancement and creation.Writing & Editing: Strong writing and editing skills with attention to detail.Language Skills: Excellent command of the English language, including grammar and style.Technical Knowledge: Familiarity with KM platforms and tools.Communication Skills: Ability to explain technical concepts in plain language.

Preferred Qualifications

Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, Communications, or a related field.Video Tools: Experience with AI-based video tools and software.KM Platforms: Familiarity with KM platforms such as Confluence, SharePoint, or similar.Technical Writing: Experience in technical writing and or digital content creation.Editing Tools: Proficiency in editing tools such as Adobe Premiere, Final Cut Pro, or similar.AI Tools: Exposure to AI tools for content creation and enhancement.

What We’re Looking For

A creative individual with a passion for video creation and KM.A problem-solver who enjoys experimenting with new tools and technologies.A team player who thrives in a collaborative environment and is eager to support the KM editorial team.

Education

Typically requires no previous professional experience.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.