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Technical Support Engineer at Saviynt — Bengaluru

Experience0–1 yrs
SalaryNot disclosed
Work modeonsite
Levelfresher
Posted22 Sept 2026

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About Saviynt

Saviynt is hiring in Bengaluru in technology software. This role looks for around 0+ years of experience.

Skills

Identity and Access Management (IAM)
IGA solutions
Saviynt
SailPoint
Oracle Identity Manager
IBM Security Identity Manager
Postman
SQL
Shell
JavaScript
Python
Groovy
Linux
Unix
Windows
Single sign-on (SSO)
REST
SOAP
Cloud
Java

The role

A technical support engineer at an identity security software company troubleshoots Identity and Access Management implementations, configures IAM tools, and resolves integration incidents using SQL, scripting, and REST/SOAP web services. The role also supports SSO integrations and creates technical knowledge resources for customer operations.

Full job description

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

WHAT YOU WILL BE DOING

Customer Communication

Communicate with end users/businesses to explain the issue(s) and solutions for implementation and break fix related questions.

Drive Customer Satisfaction through timely & quality communication.

Troubleshooting Skills

Troubleshooting of customer reported incidents and system alerts.

Identify, debug and troubleshoot break fix issues and take it to a resolution.

Provide technical analysis for incidents, resolution, and root cause analysis for the incidents.

Respond and resolve issues within agreed service levels.

Collaboration & Knowledge Sharing

Publish knowledge articles for the incidents and service requests, prepare technical documents for the standard operating procedures.

Domain

Work closely with Internal Saviynt Labs Teams for activities related to supporting the IAM and CPAM service offerings.

KPIs - Customer Satisfaction, Ticket & Resolution Quality, Productivity

WHAT YOU BRING

Minimum 3 years’ experience in implementing various IGA solutions

Strong Domain knowledge in Identity and Access Management (IAM)

Hands-on experience in configuring and deploying one or more IAM tools like Saviynt, Sailpoint, OIM or ISIM

Knowledge and experience in invoking REST/SOAP web services using tools such as Postman

Database: Extensive experience in database operations & SQL

Strong hands-on experience with Scripting (ex. Shell, Javascript, Python, Groovy)

Basic knowledge of operating systems such as Linux, Unix & windows

Prior experience integrating with any SSO providers

Experience working with global Customers and strong customer focus

Excellent written and verbal communication skills

Keywords: Cloud, Java, Scripting, Linux, SQL