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Technical Support Engineer at HackerRank — Bengaluru

Experience3–7 yrs
SalaryNot disclosed
Work modeonsite
Levelmid
Posted2 Sept 2026

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About HackerRank

HackerRank is hiring in Bengaluru in staffing hr. This role looks for around 3+ years of experience.

Skills

web applications
APIs
SSO integrations
SQL
observability tools

The role

A technical support engineer at a developer tools company troubleshoots web applications, APIs, and SSO integrations, using SQL queries and observability tools to investigate issues and validate fixes. The role also engages customers through support tickets and live sessions.

Full job description

Responsibilities:

Troubleshoot and resolve issues across the HackerRank platform, including web applications, APIs, integrations (SSO, ATS), and developer tools.

Collaborate closely with engineering teams to reproduce issues, identify root causes, and validate fixes.

Use logs, SQL queries, and observability tools to investigate complex technical problems.

Exhibit exceptional communication skills, clearly and confidently engaging with customers through tickets and live Zoom sessions.