Team Leader- Operations-Regulatory and Compliance

Key Result Area

- Receive response/decision through email from the business group focal point and release or reject the messages as instructed also escalate/generate reminders if no decision/response is received with in TAT.

- Explore & raise the possibility of issues on various products at CPC/IBG in accordance with the bank compliance policy and maintain current knowledge of existing / emerging legal / statutory / regulatory environment which could impact the bank.

- Provide ongoing awareness and training to all existing and especially newly joined staff at CPC/IBG of all applicable internal and external compliance requirements and awareness programs that are to be developed to strengthen understanding of compliance with legal / statutory requirements and corporate policies.

- Provide timely and accurate MIS / reports to Unit Manager and other units.

- Handling and total control of referrals/release the messages to various units.

- Ensure that all transactions are processed as per SOP and as per bank policy within agreed TAT and with Zero error/tolerance.

- Managing daily day end confirmation emails.

- Own the responsibility of owning all the queues in Fircosoft.

- Operating Environment, Framework and Boundaries, working Relationships

- Awareness and understanding of bank products and system and regulatory body of various countries with frequent changes of Mashreq AML/compliance policy.

- Maintain cordial rapport and interactive relationship with key personnel within the unit and across Business Divisions.

- Problem Solving and Decision Making Authority & Responsibility

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- Detecting and preventing of financial crime by being cognizant of compliance and sanction risks.

- Provide proper training and support to unit members for implementation of Mashreq compliance culture and in providing advisory services across business groups.

- Provide support to Unit Manager and business compliance units by filtering all compliance and regulatory related issues and questions on compliance to enable them to be properly prioritized.

- Maintain total control of all activities as per bank policy

- Identify flabby and non-value add tasks within the process and reporting.

- Responsible for ensuring exceptions are reported and that a system of monitoring is in place and administered properly.

- Responsible for release/accept/reject/modification of OFAC-validation queue in screening system for incoming and outgoing payment messages and cheque payments

- Release the message to the concerned unit focal point with our valued participation for further guidance/decisions and attend message according the response/decision

- Responsible to provide required information’s/reports to various units/groups within the bank and outside regulatory authorities.

- All transactions are to processed as per agreed TAT/SOP bank policy with zero error.

- Maintain and control of all record and files of the unit

- Responsible for Confirming EOD to all stake holders post completion of all messages in the Queue.

Knowledge Skills and Experience

- Extensive knowledge and understanding of General banking/ Cheque payments/ Inward and outward payments sanctions screening of (MT103, MT202, MT199, MT400 and MT700 Series messages) and anti-money laundering environment and regulatory policy of various countries.

- Good working knowledge of Swift and Mashreq processes and systems.

- Excellent communication and interpersonal skills.

- 4-6 years’ experience in banking operations with hands on experience as a checker role requiring all round banking skills and technical expertise.

- Expertise and specialization in interpreting banking regulations, laws, anti-money laundering regulations, etc.