Sr. ServiceNow Analyst

NXP Semiconductors · Bengaluru

  • Experience3–4 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted9 Sept 2026
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About NXP Semiconductors

NXP Semiconductors is hiring in Bengaluru in semiconductors electronics. This role looks for around 3+ years of experience.

Skills

  • ServiceNow
  • ITSM
  • ITAM
  • ITOM
  • SPM
  • requirements gathering
  • process mapping
  • workshop facilitation
  • stakeholder management
  • Agile
  • Scrum
  • software delivery lifecycle
  • business analysis
  • functional specifications
  • user stories
  • process flows
  • acceptance criteria
  • UAT
  • defect management

The role

A ServiceNow functional consultant at a semiconductor technology company gathers requirements and configures ITSM, ITAM, and ITOM solutions, applying Agile and Scrum to deliver enterprise workflows. The role translates business processes into functional specifications and validates platform solutions with development teams.

Full job description

Job Qualifications

3+ years of experience as a ServiceNow Functional Consultant, Business Analyst, or similar role.Strong understanding of ServiceNow modules such as ITSM, ITAM, ITOM, & SPM.Experience in requirements gathering, process mapping, workshop facilitation, and stakeholder management.Knowledge of Agile/Scrum methodologies and software delivery lifecycle.

Job Responsibilities

Gather, analyze, and document business requirements and translate them into ServiceNow solutions.Conduct workshops with business stakeholders to define processes, workflows, and future-state requirements.Create functional specifications, user stories, process flows, and acceptance criteria for development teams.Configure and validate ServiceNow solutions, ensuring alignment with business objectives and platform best practices.Support testing activities including UAT, defect management, and go-live readiness.Collaborate with developers, architects, and process owners to drive successful project delivery and continuous improvement.

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