Sr. Product Line Manager, Mavenir Digital Enablement Platform

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary:A seasoned Telecom BSS Product Line Management leader who combines product management expertise, deep BSS domain knowledge, TM Forum leadership, commercial acumen, and practical AI adoption experience to drive product growth, customer success, and business outcomes. The individual should own product strategy, roadmap investments, and AI-enabled transformation initiatives while effectively bridging customer expectations, business goals, and engineering execution.

Duties and Responsibilities:Own the product vision, strategy, roadmap, and lifecycle management for Telecom BSS products, ensuring alignment with business objectives and market needs.Serve as the subject matter expert for Telecom BSS domains including Product Catalog, CRM, Order Capture, Order Management, Billing, Charging, and Digital Enablement platforms.Gather, analyze, and prioritize customer, business, and market requirements, translating them into detailed product requirements, user stories, and functional specifications.Drive TM Forum alignment across products, including ODA, Open APIs, eTOM, and SID frameworks, ensuring industry best practices and interoperability.Define and drive the AI strategy for BSS products, identifying opportunities to embed Generative AI, Agentic AI, predictive analytics, AI assistants, and intelligent automation across customer, product, order, billing, charging, and operational domains.Identify and deliver AI-enabled features that improve customer experience, automate business processes, provide operational insights, and help telecom operators optimize revenue, efficiency, and digital engagement.Collaborate closely with Product Architecture, Solution Architecture, Engineering, Sales, Professional Services, and Customer Success teams to define and deliver product capabilities.Engage directly with telecom operators, MVNOs, and enterprise customers to understand business challenges, validate product direction, and identify growth opportunities.Lead product-related customer workshops, roadmap discussions, solution reviews, and support RFP/RFI/RFQ responses.Own the business performance, competitive positioning, and market success of the assigned product line, balancing customer requirements, market opportunities, engineering investments, and business objectives.Partner with Sales, Pre-Sales, Product Marketing, and Customer Success teams to support strategic opportunities, product positioning, commercial solution shaping, RFP responses, and executive customer engagements.Leverage AI-enabled tools to improve Product Management activities including market analysis, requirements discovery, roadmap planning, competitive intelligence, customer feedback analysis, and product documentation.Drive adoption of AI across both Telecom BSS products and the BSS delivery lifecycle, identifying opportunities to improve implementation efficiency, testing, operations, support, customer experience, and revenue outcomes.Transform customer-specific requirements into reusable, scalable product capabilities that maximize portfolio value and long-term business impact.Define product capabilities, business processes, API requirements, and domain models to support scalable, cloud-native BSS solutions.Conduct market and competitive analysis to identify industry trends, emerging technologies, and opportunities for product innovation.Establish product success metrics, prioritize investments, and drive continuous product improvement to maximize customer and business value.Support go-to-market initiatives, product launches, and internal enablement by providing domain expertise and thought leadership in Telecom BSS and TM Forum standards.

Skills and Qualifications:10+ years of Telecom BSS experience.5+ years in Product Management, Product Ownership, Business Analysis, or Solution Architecture roles.Proven experience managing enterprise-grade telecom software products.Experience working with Tier-1 Tier-2 Telecom Operators, MVNOs, or Digital Service Providers.Bachelor’s degree or higher in engineering, Computer Science, Information Technology, Telecommunications, or related field.Experience in specific Telecom domains such as Product Catalog, CRM, Order Capture, Order Management, Billing, Charging, and Digital Enablement platforms.Strong knowledge of TM Forum Open Digital Architecture (ODA), Open APIs, eTOM, and SID frameworks.TM Forum certifications in ODA, Open APIs, eTOM, or SID are preferred.Display a high degree of willingness and ability to understand a new business domain, a new product, the product's business, and technical underpinnings.Proficiencies should include demonstrated ability to effectively engage with Engineering, Sales, Professional Services and Support.Proven experience in building and driving execution on large complex projects and ability to show assertiveness and influence in pushing through thoughts and opinions backed by facts and evidence.Experience in working closely with customers and understanding the customer needsStrong customer-first approach with ability to balance business needs versus customer requirements to deliver an optimized experience.Product design experience for cloud-scale enterprise software deployed globally and run 24x7 as a service.A foundation in Software Engineering is helpful especially developer experience and should be comfortable with a general-purpose programming language (Javascript, Python, Java, etc).Practical understanding of innovation, digital transformation, AI-driven business solutions, and emerging technologies within Telecom BSS, with the ability to assess their product, delivery, and business impact.Proven experience influencing product-line strategy, business outcomes, portfolio investments, and commercial success for enterprise software products.Hands-on understanding of Generative AI, Agentic AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI Agents, and enterprise AI adoption patterns.Experience leveraging AI-assisted tools to improve Product Management, market analysis, requirements management, proposal support, roadmap planning, and customer engagement activities.Proven ability to identify and integrate AI capabilities into Telecom BSS products while driving practical AI adoption across implementation, testing, operations, and support processes.Strong understanding of telecom software commercialization, customer value creation, and product portfolio management.

AccessibilityMavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.