Sr Customer Success Manager

Onetrust · Bengaluru

  • Experience2–6 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted21 Sept 2026

About Onetrust

Onetrust is hiring in Bengaluru in technology software. This role looks for around 2+ years of experience.

Skills

  • customer experience
  • customer success playbooks
  • customer adoption

The role

A customer success manager at a technology software company surfaces trends to improve customer experience and maintains touchpoint cadences to address adoption and risk. The role shapes customer success playbooks and scaled customer motions.

Full job description

Surface trends to Product,CS leadership,and adjacent teams to improve customer experience,playbooks,and scaled motions.

Maintain a minimum quarterly touchpoint cadence,with additional outreach when low adoption or elevated risk is identified.