Specialist - Cash Collections
Merck Group · Bengaluru
- Experience8–9 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelexecutive
- Posted21 Sept 2026
About Merck Group
Merck Group is hiring in Bengaluru in pharma biotech. This role looks for around 8+ years of experience.
Skills
- Credit and collections
- Accounting
- Oracle
- SAP
- Dispute management
- Microsoft Office
The role
A cash collections specialist at a pharmaceutical and life sciences company manages credit and collection activities, dispute management, and Oracle and SAP accounts receivable workflows. The role handles complex customer portfolios, forecasts collections, and resolves payment deductions.
Full job description
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.
Your Role
Handle credit and collection activities for a specific territory, business segment or region:Portfolio size: $10 million - $30 million300+ customers25+ calls per dayTo perform the credit and collection activities for the US & Canada region. Contact customers to request payment for pastdue balances. Identify reasons for delayed or non-payment of past due balances. Review the status in the accounting system.Interact with various other departments to resolve customer queries and collect the money according to the due date.Responsible for collection of receivables, resolving disputes & claims.Responsible for the delivery of service levels and SLA/KPI targets for the accounting function.Ability to handle complex customer portfolio with large number of customer transactions.Represent GES in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and other stake holders.Analysing customer’s payment trend to forecast collection for the fiscal monthOrganize and participates in credit control, distribution centre, Sales and Customer meetings.Oversee all matters related to cash application, over payment, deduction management (allowable & preventable).Back-up and support other A/R personnel as neededResponsible for collection of receivables, resolving disputes & claims.
Who You Are
Bachelor’s degree in any streams (accounting preferred)Experience: 8+ years proven Credit and Collection experience in a corporate environmentProficient Accounting knowledge.Proficient Oral and Written Communication SkillsProficient Oracle & SAP Navigation with respect to AR functionFirst hand Dispute Management knowledgeProficient MS Office knowledge.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!