Specialist-Branch Operations
IDFC FIRST Bank · Bengaluru
- Experience5–10 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelsenior
- Posted21 Sept 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Bengaluru in financial services. This role looks for around 5+ years of experience.
Skills
- Trade Finance
- CMS
- KYC
- GBO
- Loans
- RBI reporting
- Capital account transactions
- operational controls
The role
A banking operations specialist at a wholesale banking institution processes Trade Finance, KYC, and RBI reporting transactions, supports branch stakeholders, and manages operational controls. Capital account transactions and customer complaint resolution further define this banking operations role.
Full job description
Job Requirements
Role/ Job Title: Team Manager - Branch Operations
Function/ Department: Wholesale Banking Operations
Job Purpose: 'To sustain superior client servicing by way of exhibiting overall trade and banking expertise to support Products like Trade, GBO, CMS, etc in line with Customer's requirement. To provide timely support to all Business & External stakeholders and to manage their requirements, which should be in tandem with internal process guidelines. To assist and support Team Managers /Leads & Senior Lead to achieve organisational goals as per KPI. To avoid any financial and reputational risk to the bank.
Roles & Responsibilities:
To ensure smooth processing of transactions involving Trade Finance, CMS, KYC,GBO, Loans for the Branch.Error free authorisation of transactions in a very time bound manner as per defined TATs.Responsible for handling Capital A/c transactions and RBI reporting.Ensure periodical Reporting / MIS to Seniors for onward submission.Resolving the customer complaints received at the branch; ensuring necessary escalations as may be required.Adhering to set operational controls to ensure minimal actual loss due to process failures.Completion of day end activities like EOD reports, filing of vouchers and other branch reports. Resolving the customer complaints received at the branch; ensuring necessary escalations as may be required.Adhering to operational controls to ensure minimal actual loss due to process failures.
Educational Qualification:
Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)
Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)
Experience: 5 - 10 years of relevant experience.