Solutions Engineer

As a Solutions Engineer, you will act as a trusted technical advisor to prospective customers in the US market. You will own the technical evaluation journey end-to-end, from the first discovery call to closing the deal, by demonstrating how our platform solves real-world data integration challenges. This role involves working closely with global customers (primarily North America ), designing scalable architectures, running tailored product demos, and building proofs-of-concept that showcase value.

Responsibilities: Run technical discovery calls with Heads of Data, Data Engineering Managers, and CTOs to understand their stack, pain points, and constraints. These are global conversations, primarily with customers in North America and Europe, and you will own them end-to-end.Design and present reference architectures showing how Hevo fits into their existing data stack (e. g., Salesforce, Postgres, GA4 Snowflake, dbt).Run live product demos tailored to the customer's stack. These are not scripted walkthroughs. You will need to read the room, adapt on the fly, and handle unexpected technical questions with confidence.Own the technical evaluation from the first conversation to the closed deal by addressing deep technical questions and earning trust with engineering teams.Build proofs-of-concept by configuring real pipelines from source systems (Salesforce, Outreach, Postgres, MySQL) into destinations like Snowflake or BigQuery.Develop deep expertise in the data integration landscape, including native solutions from AWS, GCP, and Azure (AWS Glue, Azure Data Factory, Google Cloud Dataflow) as well as other data pipeline and integration platforms, and articulate Hevo's technical advantages in a way that lands with both technical and non-technical buyers.Partner with Account Executives to drive technical wins and with Customer Success to ensure smooth handoffs after a deal closes.Share customer feedback and patterns with Product and Engineering to influence the roadmap.

Requirements: 2 to 4 years of hands-on experience as a Data engineer, Analytics engineer, ETL/ELT developer, or Data warehouse engineer.Experience building and operating real data pipelines in production, including handling source schema changes, failures, and reliability issues.Strong fundamentals in SQL and at least one cloud data warehouse (Snowflake, BigQuery, or Redshift).Experience with at least one orchestration or transformation tool (Airflow, dbt, or similar).Exceptional communication and presentation skills.This is non-negotiable. You will be the face of Hevo's technical capability to a global customer base. That means:Your spoken English is clear, confident, and easy to follow for an international audience.You are comfortable presenting to groups of 5 to 15 people, including senior technical leaders, over video calls.You can structure a technical narrative, not just answer questions but guide a conversation toward the right conclusion.You can hold your own when a customer pushes back or challenges your recommendation.You have presented or demoed something technical to an audience before, in any context: internal reviews, client calls, meetups, or conferences.Genuine interest in customer-facing work, even if you have not done it formally before.

Good to have: Experience with CDC tools or data integration platforms, whether cloud-native (AWS Glue, Azure Data Factory, or Google Cloud Dataflow) or third-party pipeline and integration tools.Exposure to multiple source system types such as CRMs, ad platforms, SaaS APIs, and OLTP databases.Public technical writing, conference talks, or open-source contributions.Prior experience in customer conversations, even informally. For example, presenting to internal stakeholders or analytics teams or working with international teams across time zones.