Software Engineer

Job Summary

Develops software consistent with Cisco Design Thinking Principles with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development best practices. Partners with other teams including design and product management to create the right solution for the customers. Creates technical design documentation to be used by the team as well as contributing to user documentation to be used by end users. Debugs and addresses software issues during development and in production systems to support customers. Brings new ideas for product innovation and helps improve software development processes.

Responsibilities

Advanced experienced professional using best practices and knowledge of internal or external business issues to improve products or services.

Works independently but receives minimal guidance and direction from leader then determines best approach to accomplish work.

Acts as a resource for colleagues with less experience.

Understands project and/or department needs and establishes relationships with appropriate cross-functional stakeholders to gather input, collect information and complete work steps.

May lead projects from end-to-end through delegation, review, and driving results holistically.

May lead medium features from technical design through completion.

May contribute to a defined software engineering roadmap.

Identifies and recommends improvements to the software development lifecycle and best practices in agile engineering.

Leads delivery of high-quality design of features and deliverables.

Identifies opportunities for multiple products to work together to create value for customers.

Integrates product sense as it relates to design of the product (market awareness, production adoption, competition) and tracks related metrics.

Writes functional clean code and unit tests with no guidance.

Maintains and enhances solutions by fixing complicated errors, raising risks, and escalating issues where necessary.

Identifies immediate and larger scope problems through thorough code reviews.

Tests and reviews code to optimize scale, velocity, and reliability of deliverables.

Contributes to threat modeling of a feature.

Monitors the production environment and works cross-functionally to identify problems and track production systems.

May serve as escalation point for on-call issues.

Leads postmortem and writes root cause analysis.

Expert on multiple functional components.

Shares knowledge across teams, both informally and formally (eg, ad-hoc basis, internal presentations, blogs, newsletters).

Coordinates across teams to estimate times and complete projects according to specification and user requirements.

Tracks milestones, progress and provides ongoing updates and remediation plans to cross-functional partners.

Mentors peers or more junior team members.

Assists other engineers through code reviews, documentation, and technical guidance.

Minimum Qualifications

Bachelors + 7 years of related experience OR Masters + 4 years of related experience OR PhD + 1 year of related experience.

Requires solid conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies.

Preferred Qualifications

Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.

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