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Software Development Engineer in Test / QA. at Kapturecrm — Bengaluru

Experience0–0 yrs
SalaryNot disclosed
Work modeonsite
Posted29 Sept 2026

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About Kapturecrm

Kapturecrm is hiring in Bengaluru in technology software. This role looks for around 0+ years of experience.

Skills

REST APIs
Python
Java
Git
Linux
SQL
HTTP
JSON

The role

A QA engineer at an AI-powered customer experience software company designs automated tests for REST APIs and chatbot and voice bot flows, validates integrations and data integrity, and connects testing with CI/CD pipelines. The role also applies Python, Java, and SQL to test automation and defect verification.

Full job description

About Kapture CX

Kapture CX is an enterprise-grade, AI-powered Customer Experience Automation platform that helps businesses transform customer interactions across voice, chat, email, and other digital channels.

Our platform powers customer experience for leading brands such as BigBasket, Star Health Insurance, Allianz, Airtel, Lenskart, and several others.

Role Overview

As a Software Development Engineer in Test / QA , you will be responsible for Develop and maintain automated tests for APIs, backend services, and chatbot/voice bot flows, while designing functional, regression, and edge-case scenarios. Validate REST APIs, integrations, data integrity, and bot behaviour, and integrate automation into CI/CD pipelines. Track and verify defects with development teams, support performance testing, and maintain test documentation and QA processes.

Key Responsibilities

Write and maintain automated tests for APIs, backend services, and bot conversation flows.

Design test cases from product requirements, covering functional, regression, and edge cases.

Test REST APIs with Postman or code-based frameworks; validate responses, error handling, and data integrity.

Test chatbot and voice bot behaviour: intent handling, conversation flows, and client system integrations.

Integrate automated tests into CI/CD pipelines so issues are caught early.

Log, track, and verify bugs clearly, working with developers until resolution.

Support performance and load testing under guidance.

Maintain test documentation and help improve QA processes.

What We're Looking For

B.E./B.Tech/MCA or equivalent in Computer Science or a related field.

Good programming fundamentals in at least one language (Python or Java preferred).

Understanding of testing concepts: test case design, SDLC/STLC, and types of testing.

Basic knowledge of REST APIs, HTTP, and JSON.

Familiarity with Git and basic Linux commands.

Basic SQL for data validation.

Strong attention to detail, curiosity, and clear written communication.

Good to Have

Exposure to automation frameworks such as Pytest, TestNG, Selenium, Playwright, or RestAssured.

Familiarity with CI tools like Jenkins or GitHub Actions.

Exposure to load testing tools such as JMeter, Locust, or k6.

Interest in AI/LLM products, chatbots, or voice technologies.

Internship, college project, or GitHub work related to testing or automation.

What Success Looks Like

Hands-on experience testing production AI products used by large enterprises.

Mentorship from experienced backend and QA engineers.

A clear growth path toward senior SDET or backend roles.

A fast-paced, learning-focused environment.