SIP Operation Manager & PMO

Role Summary:

Responsible for end‑to‑end SIP – Sales incentive Plan delivery including campaign Management, Deployment and implementation of the Incent application. Manage and support global delivery / operations such as ticket handling and geographical support. Provides SIP administration support including business requirement gathering, sales target‑letter communications, incentive calculations, and payouts etc.

Key Responsibilities

Lead transversal projects and tool/feature enhancements. Gather requirements for sales plans, KPIs, and calculation rules for Incent configuration, ensuring accurate plan, position, and title assignments.Manage system access and user account creation for sales users. Ensure timely submission of targets/quotas, and achievement data from countries for Target letter roll out & Process payout. Maintain payout-related elements including KPIs, targets, plans, hierarchy, HR data, and achievement updates. Manage credit assignments and generate payroll files across quarterly/biannual/annual payout cycles. Run payout cycles and validate results for accuracy and completeness. Conduct regular data audits on plans and targets; investigate and resolve discrepancies. Partner with Sales Managers, HRBP, and HR Services to uphold SIP accuracy, compliance, and governance. Design, validate, and maintain reports/dashboards using Incent Analytics.Monitor and act on HR interface alerts related to SIP attributes.Resolve user queries and provide end‑to‑end support for payees, managers, and leaders.Perform ad‑hoc audits of user activity logs to ensure proper system usage.Communicate SIP updates via Incent PODs, Yammer, and other channels.Deliver onboarding, training, and enablement sessions for SIP users.Provide data‑driven insights on trends and seasonality to support annual SIP plan design.

Required Skills, Qualifications & Experience

B.Tech / MBA / Postgraduate degree with 10/15+ years of experience. Strong background in Commercial/ Sales Operations with hands‑on exposure to Sales Incentive processes and Incent applications. Experience working with enterprise HR/Sales CRM/ERP systems such as PeopleSoft, Talent Link, SAP, Oracle, Sales Force with understanding of employee data and salary data structures. Proven experience in global‑scale deployments and rollouts. Strong proficiency in project management tools (Planner, MS Project, JIRA, Kanban boards) and advanced skills in ExcelStrong analytical capability with hands‑on experience in BI tools and data management. Excellent communication and stakeholder‑management skills with the ability to work effectively across countries and regions

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€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

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