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Service Sales Operations Specialist at Hitachi Energy — Bengaluru

Experience8–12 yrs
SalaryNot disclosed
Work modeunknown
Levelexecutive
Posted12 Sept 2026

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About Hitachi Energy

Hitachi Energy is hiring in Bengaluru in energy utilities. This role looks for around 8+ years of experience.

The role

A mid-level Service Sales Operations Specialist role at Hitachi Energy (power grid services and lifecycle solutions) where you design and run the sales operating model to plan, track, and deliver commercial performance across LSU India. You’ll build pipeline governance, forecasting cadence, KPI frameworks, and dashboards using Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) with SharePoint, and work with CRM platforms (SFDC) and SAP for data-driven performance management. Based in Bengaluru, Karnataka, India; work mode is not specified.

Full job description

In this role, you will shape how a power grid services organization plans, tracks, and delivers commercial performance across LSU India. You will design and run the sales operating model that supports service agreements, upgrades, and lifecycle solutions for critical grid infrastructure. Your work will bring clarity to pipeline health, forecasting discipline, and performance visibility, enabling teams to respond effectively to evolving customer needs and operational priorities. By connecting digital tools, data, and standardized processes, you will help improve how service opportunities are identified, tracked, and converted into executed work. This position offers exposure to the full commercial lifecycle in a power grid OEM environment, where your contributions directly support reliability, modernization, and long-term asset performance across utility and industrial customers.

How You’ll Make An Impact

Define and maintain a scalable sales operating model to support service business growth across IndiaEstablish governance for pipeline management, forecasting cadence, and performance tracking across teamsDevelop KPI frameworks, dashboards, slide decks and reporting tools to improve visibility into commercial performanceMonitor pipeline accuracy, conversion rates, and key performance metrics to support informed business actionsEnhance adoption and effectiveness of digital tools, including CRM, SAP, and data platforms, to improve sales executionIdentify opportunities to streamline workflows and introduce automation to improve efficiency and scalabilityMaintain data standards and consistency across systems to support reliable forecasting and planningCollaborate with cross-functional teams including Sales, Finance, IT, and Portfolio Management to align priorities and executionResponsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

Bachelor’s degree in Engineering / MBA with a flair for Data Analytics8-12 years of experience in Sales Operations, Commercial Excellence, or Business OperationsExperience building and scaling sales operating models and KPI frameworksProficiency with Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) and SharePointWorking knowledge of CRM platforms (SFDC), SAP, and data-driven performance managementExperience working in a cross-functional, matrixed environment with multiple stakeholders

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Publication date : 2026-07-30