Service engineer—Pan India

Snibe · Bengaluru

  • Experience5–6 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted28 Sept 2026

About Snibe

Snibe is hiring in Bengaluru in healthcare. This role looks for around 5+ years of experience.

Skills

  • Technical Support
  • English
  • In Vitro Diagnostics

The role

A field service engineer at a medical diagnostics company provides immunoassay technical support, maintains analyzer systems, and trains distributor engineers. The role also applies technical troubleshooting and English.

Full job description

Responsibility:Cooperate with regional sales and local distributor; improve the satisfaction of end-user;Responsible for regional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user;Promote the reagent parameters and improve the reagent consumption per analyzer;Collect the Maglumi installation information, and establish relationship and follow up the reference customers;Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills;Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains;Other tasks needed from Snibe

Requirements:More than 5 years’ experience worked in IVD area, have strong technical skills, ability to work independently and perform well under pressure;Immunoassay experience is more preferredAble to use English as working language.

Work location:Bangalore or any other cities in pan India