Senior Software Engineer

Position Overview:

We are looking for a Senior Software Engineer to drive technical excellence, architect complex systems, and elevate our engineering team. You will own critical technical decisions, lead major initiatives from conception to delivery, and set the standard for engineering quality across our products.

As a senior engineer, you will architect and lead the development of sophisticated AI-enabled features and infrastructure. This includes designing MCP server architectures, building advanced RAG systems, implementing agentic AI workflows, and establishing patterns that scale across our product portfolio. You will combine deep technical expertise in both traditional software engineering and AI/ML to deliver production-grade solutions.

What You'll Do

Lead the design and implementation of AI integration infrastructure (MCP servers, orchestration layers, API gateways)

Build sophisticated AI features including advanced RAG systems, agentic workflows, and multi-step reasoning

Establish AI engineering best practices, security patterns, and quality standards

Lead technical initiatives from requirements through production deployment

Make critical architectural decisions balancing performance, scalability, cost, and maintainability

Design AI evaluation frameworks and implement quality benchmarks

Debug and resolve complex production issues across traditional and AI systems

Required Qualifications

Tech Stack

Core: Node.js, React, TypeScript, AWS, PostgreSQL, MSSQL, Docker

AI & Integration: Python, MCP, AWS Bedrock, LangGraph/Semantic Kernel, Vector Databases, RAG

Core Technical Skills

5+ years professional development with proven track record of delivering complex systems

Strong Node.js and JavaScript/TypeScript expertise

Advanced React and frontend architecture skills

Extensive AWS architecture experience

Expert PostgreSQL database design, optimization, and performance tuning

Deep understanding of microservices, distributed systems, and API design

Mastery of software design patterns and clean code practices

AI/ML Expertise (1+ years required)

1+ years hands-on experience building and deploying production AI/ML features

Strong Python development with AI/ML framework expertise

Deep understanding of AWS with strong AWS Bedrock exposure

Expert-level experience designing and implementing MCP servers and AI integration architectures

Advanced prompt engineering skills including chain-of-thought, few-shot learning, and optimization

Experience building agentic AI systems with multi-agent orchestration and tool use

AI Production Excellence

Designs comprehensive AI evaluation frameworks with quality metrics

Deep understanding of AI challenges: hallucinations, context limits, latency, costs

Implements robust monitoring and observability for AI systems

Expertise in AI security: prompt injection prevention, data leakage mitigation

Champions responsible AI: bias detection, fairness, transparency

Technical Leadership

Leads technical design discussions and drives consensus

Identifies systemic issues proactively

Makes sound judgment under uncertainty

Mentors junior engineers

Note: We're looking for 1+ years of production AI experience with depth in integration architectures, RAG systems, and agentic workflows. You'll own and deliver features with AI capabilities across our product portfolio.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients

We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few

We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.

Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.

Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes