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Senior Program Manager - Revenue at upGrad — Bengaluru

Experience6–10 yrs
SalaryNot disclosed
Work modeonsite
Levelsenior
Posted11 Sept 2026

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About upGrad

upGrad is hiring in Bengaluru in education. This role looks for around 6+ years of experience.

Skills

revenue strategy and growth
revenue planning and forecasting
inside sales
business analytics
sales process governance
CRM best practices
pricing strategy
sales forecasting
market research
sales productivity

The role

A revenue operations manager at an education and workforce development company develops revenue strategy and growth, owns revenue planning and forecasting, and improves inside sales funnel conversion through business analytics and sales process governance. The role partners with marketing, product, finance, customer success, human resources, and technology teams to scale commercial performance.

Full job description

Designation - Senior Manager - Revenue Management / Category ManagerBusiness Unit - Higher EducationDepartment - RevenueExperience Range - 6-10 yearsLocation - Bengaluru, Karnataka

About upGrad:Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide.

Roles & Responsibilities:1. Revenue Strategy & GrowthIdentify new revenue opportunities across products, channels, pricing, and customer segments.Partner with leadership on annual operating plans and quarterly business reviews.Drive initiatives to improve revenue predictability and scalability.Conduct market research to identify opportunities for expansion and growth.Stay updated on industry trends, competitor activities, and customer preferences.Work closely with the marketing team to create compelling promotional campaigns and initiatives.Identify ways to grow through No cost / low cost marketing channels like Referral/ Repeat

2. Revenue OperationsOwn revenue planning, forecasting, and target-setting processes.Monitor daily, weekly, and monthly business performance.Improve funnel conversion across Lead → Contact → Counselling → Enrolment.Drive improvements in revenue per counsellor, revenue per lead, and overall sales efficiency.

3. Sales ExcellencePartner with Sales leaders to improve productivity.Identify bottlenecks across the sales funnel.Design incentive structures aligned with business goals.Standardize sales processes and governance.Drive adoption of CRM best practices.

4. Business AnalyticsBuild dashboards and management reports.Conduct deep-dive analyses on:Lead qualityConversion trendsSales productivityCohort performancePricing effectivenessDiscounting trendsRevenue leakageTranslate data into actionable business recommendations.

5. Cross-functional CollaborationPartner closely with:Marketing to improve lead quality and CACProduct teams for new offeringsFinance on budgeting and forecastingCustomer Success to improve retention and upsellHR on sales hiring and productivityTechnology teams for CRM and automation initiatives

Desired Experience6–10 years of experience in Revenue Operations, Business Strategy, Sales Strategy, Consulting, or Commercial Excellence.Experience in EdTech, SaaS, Consumer Internet, or high-growth startups preferred.Proven experience managing revenue planning and forecasting.Strong exposure to inside sales environments.Experience working with senior leadership teams.