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Senior Manager -Omni Channel at Myntra — Bengaluru

Experience5–8 yrs
SalaryNot disclosed
RoleBusiness Operations
Work modeonsite
Posted13 Oct 2026

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About Myntra

Myntra is hiring in Bengaluru in ecommerce retail. This role looks for around 5+ years of experience.

Skills

Supply chain management
Capacity planning

The role

Omni-channel operations manager for a fashion e-commerce marketplace. Manages returns, supply-chain serviceability, planning and configuration for omni-channel operations and events, and capacity orchestration. Improves customer escalations and fulfilment through brand training and stakeholder management.

Full job description

Who are we?

Myntra is India’s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we’ve always believed in disrupting the ordinary.We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We’re bold in our thinking, agile in our execution, and collaborative in spirit.Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in.We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us. Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.Metrics to be tracked: Breaches cancellationsSpeed improvementWrong Product Received

Projects & Tasks:Returns monitoringSupply chain serviceability unlockHandle planning and configuration for OMNI BAU & EventsStreamline customer escalations and CX experience for OMNIFulfilment training of brands on OMNIBrand and supply facing stakeholder managementCapacity planning and orchestrationProduct tracks

Mnow supply chain serviceability unlockHandle planning and configuration for OMNI MnowFulfilment training of brands on OMNI MnowProduct and tech enablementCapacity planning and orchestration (Regular + overnight)