Senior Executive - Operations and Service
Bajaj Finserv · Bengaluru
- Experience0–0 yrs
- SalaryNot disclosed
- RoleBanking Operations
- Work modeonsite
- Posted14 Oct 2026
About Bajaj Finserv
Bajaj Finserv is hiring in Bengaluru in financial services. This role looks for around 0+ years of experience.
Skills
- Cash management
- Customer service
The role
Operations and service executive for a financial services company. Manages customer service, cash collection and branch controls, and cross-sells insurance and other products to walk-in customers. Applies cash and customer service processes and policies.
Full job description
Location Name: Bangalore Residency Road CSB
Job Purpose
“This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity
Duties And Responsibilities
Customer Service - TAT, Tokens, customer complaints and NSR/SR closure ManagementDaily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.Cross selling the insurance and other products to walk in customersCash & Customer Service /NPS and Audit QueriesService branch maintenance and controlConsistent increase in penetration of CDM/KioskManage escalations with teams (Centralize/HO) for end to end resolutionPetty cash managementMaintain minimal errors in audit report published by HO.
Required Qualifications And Experience
Understanding of cash & customer service related processes and policies.Graduate/Post graduate fresher/with experienceAbility to work independently and towards deadlines.Effective oral and written communication skills