Senior DevOps Engineer, R&D

Be part of something revolutionaryAt o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn’t stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.

We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we’ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.

Role: Senior DevOps EngineerWork mode: Remote (WFH): Night Shift (6PM to 3AM) or (2AM to 11AM)Location: Bangalore (Regular shift, for the first 3 months, Hybrid), then full-time remote once training is complete

About the role...This SRE professional will have the opportunity to work for an AI-based Unicorn which is recognized as one of the fastest-growing companies on the Inc. 5000 list. This role will provide you opportunity to deploy, maintain and support the o9 Digital Brain Platform across the world on AWS, AZURE, GCP &; Samsung Cloud utilizing state of the art CI/CD tools. This role will empower you to continuously challenge the status quo and implement the great ideas you may have to create value for o9 clients.

This role is highly technical and requires hands-on work for end to end infrastructure maintenance, focusing primarily on deployments, provisioning, upgrades, resizing, migrations, vulnerability fixes, security bug fixes, and patching at the infrastructure level. Also this role focuses on support as well acting as the front-line gateway for infrastructure operations. This involves resolving tickets within SLA/SLO using Zendesk, prioritizing ticket closure, and conducting weekly analysis of recurring issues to drive permanent fixes through automation and SOPs, thereby reducing overall ticket volume. This role expects customer-facing interaction and focuses on internal and on-prem infrastructure support.

This team primarily handles automation, support and upgrades on weekends, specifically Saturdays or Sundays. The team operates in shifts covering either Tuesday to Saturday or Sunday to Thursday to support weekend upgrades.

What you will do in this role:Deploy, maintain and support o9 digital Brain SaaS environments on all major cloudsMonitor availability and maintain system in good healthBuild software and systems to manage platform infrastructure and applicationsImprove reliability, quality, cost, and time-to-deploy, and time-to-upgradeMonitor, measure and optimize system performanceProvide on-call support on rotation basisAbility and flexibility to work with teams globally, across the time zones

What you’ll have...Education: Bachelor’s degree in computer science, Software Engineering, Information Technology, Industrial Engineering, Engineering ManagementCloud (at least one) and Kubernetes administration certificationExperience: 6 to 12+ years of experience in a DevOps & SRE role, deploying and maintaining applications, performance tuning, conducting application upgrades, patches, and supporting continuous integration and deployment tooling6+ years of experience deploying and maintaining applications in any one of the clouds (AWS, AZURE, GCP)Experience with Dockers or similar and experience with Kubernetes or similarSkills: Ability to debug issues and solve problemsWorking knowledge with Jenkins, Ansible, Terraform, ArgoCDKnowledge on any of the scripting language (Bash, shell, Powershell, Golang or Python etc)Working knowledge with Linux and Windows operating systemPrimary Skill: strong in operating system concepts, Linux and troubleshooting.Secondary Skill: Automation and cloudExperience with customer-facing interactions, ability to deliver independently and translate requirements into technical solutions with minimal supervisionCharacteristics: Passion to learn and adapt to new technologyWe really value team spirit: Transparency and frequent communication is key. At o9, this is not limited by hierarchy, distance, or function

What we’ll do for you:Flat organization: With a very strong entrepreneurial culture (and no corporate politics).Great people and unlimited fun at work.Possibility to really make a difference in a scale-up environment.Support network: Work with a team you can learn from every day.Diversity: We pride ourselves on our international working environment.DavOs Insight (Turning VUCA into value with Neuro-Symbolic AI): https://l1nk.dev/ngQoeWork-Life Balance: https://youtu.be/IHSZeUPATBA?feature=sharedFeel part of A team: https://www.youtube.com/watch?v=O6B2lEJl2oI

How the process works...Respond with your interest to us.We’ll contact you either via video call or phone call - whatever you prefer, with the further schedule status.Online Assessment - Domain specificDuring the interview phase, you will meet with the technical panel for 60 minutes. We will contact you after the interview to let you know if we’d like to progress your application.There will be 2 rounds of technical discussion followed by a Managerial round.1st Round - Virtual, 2nd Round - Face-to-Face (Mandate) and 3rd Round - VirtualWe will let you know if you’re the successful candidate.Good luck!