Senior Category Manager

Urban Company · Bengaluru

  • Experience2–4 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted25 Sept 2026

About Urban Company

Urban Company is hiring in Bengaluru in technology software. This role looks for around 2+ years of experience.

Skills

  • operational excellence
  • partner management
  • service quality
  • project management

The role

A category manager at a consumer services marketplace shapes city operations through operational excellence and partner quality, while leading service innovation and cross-functional execution. The role applies partner management, service quality, and project management to improve offerings and customer outcomes.

Full job description

What You’ll Do:The most common question asked is, 'What does a typical day in the life of an SCM look like?' To answer that in brevity, no two days will be the same for you in this role:First focus is operational excellence for your set of cities - this involves selection and training of new partners and improving current partners' quality. This is the crux and main focus of the role. It is an operations-heavy roleYou will also be expected to take charge of key central growth tracks for the category over time:Projects focused on improving quality and service excellenceProjects focused on improving offerings and innovationCollaboration with cross-functional teams to ensure swift and robust execution.You are the owner of the business entrusted to you, and you have a direct influence on how the business shapes up. We are looking for folks who have a high ownership mindset and love operational excellence

What We Need:Minimum 2-4 years of experience in an ops-related/consulting/strategy role.Demonstrated leadership of teams and projects – the ability to influence and lead.Someone who understands great things gets built by both smarts AND hard work.What can you expect:A great work environment with massive ownership and growth opportunities.Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and changeGrowth opportunities within UC via our robust internal mobility programAt Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.