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Senior Admission Counsellor/Team Lead at upGrad — Bengaluru

Experience3–4 yrs
SalaryNot disclosed
Work modeonsite
Levelmid
Posted16 Sept 2026

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About upGrad

upGrad is hiring in Bengaluru in education. This role looks for around 3+ years of experience.

Skills

EdTech sales
lead qualification
video counselling
CRM
Sales

The role

An admission counsellor at an education technology company counsels prospective learners and converts qualified leads through video counselling and CRM, applying EdTech sales and lead qualification to achieve enrollment targets. Revenue conversion and learner program advising shape the role.

Full job description

Job Title: Senior Admission Counsellor/Team LeadCompany: upGradLocation: BengaluruWork Days: Mon–SatRole OverviewThe Senior Admission Counsellor/Team Lead is responsible for driving enrollments by counselling potential learners, conducting Video Counselling sessions, and converting qualified leads while consistently achieving revenue targets.Key ResponsibilitiesEngage & qualify assigned leads via calling and CRM inputs.Understand learner requirements and recommend suitable programs.Conduct impactful Video Counselling sessions to drive conversions.Maintain accurate CRM updates and follow-ups.Achieve daily/weekly KPIs & revenue numbers.Eligibility3+ years EdTech sales experience (Study Abroad preferred).Min 1 year of Team Lead experience.Minimum 1 year stability in previous organization.Graduation mandatory.Proven target achievement record.Comfortable working 6 days/week.Strong communication, persuasion & rapport-building skills.CompensationBest in industry + attractive performance incentives