Sales Support Admin - Quote Renewal

Description:

About NetAppNetApp is looking for talented, enthusiastic professionals to help maintain the highest levels of customer satisfaction and business growth within our Renewals and Sales Organization. We are a company that recognizes talent and provides opportunities for continuous learning, development, and career progression.PurposeWe are currently seeking talented and enthusiastic individuals to join our Renewals and Inside Sales Support team. As a Renewals & Inside Sales Specialist within NetApp's Sales organization, you will play a key role in driving customer retention, revenue growth, and sales productivity by supporting renewal opportunities and broader sales motions.The role combines renewal quote management with proactive sales support activities, including engagement with Renewal Sales (RS), channel partners, distributors, and internal stakeholders to drive deal progression and customer success. You will leverage sales, commercial, and technical knowledge to analyze pricing, validate configurations, prepare competitive proposals, and ensure seamless end-to-end deal enablement.

Key Responsibilities* Prepare accurate, timely, and competitive renewal and sales quotations for customers and partners.* Partner closely with Renewal Sales Representatives (RS), Account Teams, Channel Partners, and Distributors to support deal progression and revenue attainment.* Analyze pricing, discount structures, and commercial terms to ensure competitiveness and alignment with business objectives.* Review and validate product configurations, support contracts, and entitlement structures to ensure quote accuracy.* Provide end-to-end deal enablement support, from opportunity identification through quote generation, approval coordination, and order readiness.* Assist sales teams with opportunity management, forecasting support, and renewal pipeline activities.* Identify expansion opportunities within renewal accounts and collaborate with sales teams to maximize revenue potential.* Coordinate with internal teams including Pricing, Operations, Finance, and Product Business Units to resolve deal-related issues and accelerate quote turnaround times.* Maintain data integrity across sales systems and ensure compliance with quoting and approval processes.* Deliver a high level of customer and partner experience through proactive communication and timely resolution of inquiries.* Support continuous process improvement initiatives and contribute to operational efficiency programs.

Qualifications* 1- 3years of experience in Renewals, Quote Management, Inside Sales, Sales Operations, Sales Support, or a related field.* Experience supporting customer-facing sales teams and channel partners preferred.* Strong understanding of pricing, quoting processes, and commercial deal structures.* Ability to analyze configurations, pricing scenarios, and business requirements.* Strong collaboration skills with cross-functional teams and stakeholders.* Proficient in Microsoft Office applications, particularly Excel and Outlook.* Excellent written and verbal communication skills.* Strong organizational, analytical, and problem-solving abilities.* Ability to thrive in a fast-paced, deadline-driven environment and manage multiple priorities simultaneously.* High attention to detail and commitment to accuracy.* Demonstrated professionalism, integrity, and customer-focused mindset.* Bachelor's degree preferred.

Job ExpectationsContractor role based in NetApp Bangalore.Ability to support APAC and EMEA business hours as required.Hybrid work model with a combination of remote and office-based work.Willingness to learn sales processes, commercial programs, and partner engagement models.Strong focus on customer experience, business outcomes, and sales enablement.