SALES OPS SUPPORT III Professional

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The team will be responsible for supporting the Product Management organization for the Automotive sector in EMEA and the Americas. Their primary focus will be to assist the Product Management Team in day-to-day operations by taking over mainly technical and administrative tasks. The team will play a key role in ensuring outstanding customer experience for both internal and external stakeholders by enabling faster response times, improved productivity, and consistent communication. This role focuses on the business and technical aspects of product management and does not involve any field sales activities or cold calling.

Responsibilities

Intensive communication with the international internal customers, mainly in English and Partial communication with external international customers

Reading and Analyzing Technical documentation and all types of Drawings.

Coordination with different Internal teams based on customer query and Supporting Product Managers on sales and technical Support Handle RFQ (Request for Quotation) and RFI (Request for Inquiry). Creating Quotation to customer based on the requirement of the Product managers.

Creation of Engineering and customer sample orders and complete coordination on sample management.

Understanding the customer specifications in terms of products.

Handling purchase requisition and PO follow ups Be the opportunity champion for PAC projects

Work with RD and operations in the development of new products to meet current and future customer requirements.

Organize and lead the calls on various activities related to Product management.

Responsibility of high quality on time delivery.

Responsibility on handling tasks related to internal dashboards and customer portals.

Ensuring to participate in all kinds of training that are offered.

Support the onboarding of new joiner and secure a robust knowledge transfer.

Fully supporting all TEOA initiatives according Star Level requirements and supporting continuous improvement projects with active participation.

Participate in all kinds of team initiatives/programs

Qualifications / Experience

Bachelor of Engineering (BE) / BTECH (Mechanical, Electrical, Electronics, Industrial, Automobile)

Knowledge of Quotations / Pricing / Sales / Samples coordination or Idea on Sample management /

Customer handling / Technical Queries

Skills and Competencies

(Soft and hard skills needed to succeed)

Technical capabilities: Expert functional/domain knowledge

knowledge in SAP, MS Office, Access, SharePoint, Project Management Tools

Very good written verbal English language skills

Very high customer and service orientation required

Performance oriented and focused on Quality.

Six Sigma Tools

Ability to quickly adapt to new requirements

Decision making skills

Willingness to constantly learn also complex processes and scenarios

Coordination skills with Various TE manufacturing plants.

Knowledge on Bill of Material

PPAP (Production Part approval Process) knowledge.

Flexible working in different time zones as per business requirements.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork