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Remote Support Engineer- EPAS at Schneider Electric — Bengaluru

Experience10–15 yrs
SalaryNot disclosed
Work moderemote
Posted1 Oct 2026

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About Schneider Electric

Schneider Electric is hiring in Bengaluru in energy utilities. This role looks for around 10+ years of experience.

Skills

Power Monitoring
Predictive Analytics
Remote Troubleshooting
Customer Support
Data Visualization

The role

A technical support engineer at an energy systems company interprets power monitoring data and predictive analytics to troubleshoot connected electrical assets, with data visualization and customer support shaping remote reliability guidance. The role also applies remote troubleshooting and asset health analysis to deliver clear recommendations.

Full job description

Job Summary

Join our Digital Services Remote Operations team and help customers maximize the performance of their electrical systems and building assets. This role combines data analysis, predictive insights, and customer support to deliver real value through digital transformation.

Responsibilities

Monitor connected customer assets and interpret system alarms to provide effective corrective solutions

Analyze asset health data and conduct predictive analytics to prevent performance issues

Provide remote troubleshooting and technical support that ensures customer system reliability

Create site analysis reports with benchmarks and recommendations that drive informed decision-making

Key Skills

Active Listening - intermediate level; understanding customer concerns to deliver effective remote support

Communication - developing level; explaining technical findings clearly to diverse audiences

Customer Support - developing level; providing responsive assistance that builds trust and satisfaction

Data Visualization - developing level; presenting system performance insights in accessible formats

Problem Solving - developing level; diagnosing issues and determining effective corrective actions

Remote Troubleshooting - developing level; resolving technical challenges without on-site access

Predictive Analytics - foundational level; identifying patterns that signal potential asset health concerns

Power Monitoring - developing level; tracking electrical system performance to ensure optimal operation

Qualifications

Customer-focused mindset with genuine commitment to delivering excellent service experiences

Strong analytical thinking to interpret data and translate it into meaningful recommendations

Accountability and reliability in following through on customer commitments and quality standards

Eagerness to learn and grow your technical expertise with guidance and mentorship

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.