Regional Head - Affordable Mortgage Loans

IDFC FIRST Bank · Bengaluru

  • Experience10–18 yrs
  • SalaryNot disclosed
  • Work modeunknown
  • Leveldirector
  • Posted12 Sept 2026

About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Bengaluru in financial services. This role looks for around 10+ years of experience.

The role

Director-level Regional Head for affordable mortgage loans at a banking and financial services organization, overseeing the full sales process and state-level leadership for customer acquisition and portfolio quality while ensuring compliance and digital adoption. The role requires 10-18 years of experience in affordable home loans (HL) and LAP portfolio management, with skills focused on customer acquisition, portfolio quality, customer service, compliance, and mentoring team development. Based in Bengaluru, Karnataka, India, with work mode not specified.

Full job description

Job Requirements

Role/ Job Title: Regional Head – Affordable Mortgage Loans

Function/ Department: Affordable Mortgage Loans

Job Purpose:

'The role involves building, nurturing, and strengthening relationships with Affordable Mortgage Loan customers while ensuring the delivery of exceptional, best-in-class service. The incumbent will oversee the entire sales process, focusing on enhancing team productivity and formulating effective marketing strategies. The role requires close collaboration with stakeholders and the product team to drive improvements in product proposition and customer segmentation. Additionally, it includes maintaining robust distribution networks to maximize business outcomes at the state level, aligning with the bank's broader organizational goals.

Roles & Responsibilities:

'

Customer Acquisition: Drive lending to new customers with a strong focus on building a high-yield affordable HL and LAP portfolio. Portfolio Quality: Ensure the maintenance of high-quality assets across the book. Customer Service & Compliance: Deliver superior customer experience while upholding the highest standards of compliance. Digital Adoption: Champion digital solutions and promote their usage across teams and customers. State-Level Leadership: Operate as a state-level leader, transcending functional silos to drive unified goals. Organizational Values: Consistently uphold the Bank’s Code of Conduct and Employer Value Proposition.

Secondary Responsibilities:

'

Team Development: Mentor and develop team members, fostering a performance-driven culture. Leadership Presence: Strengthen leadership influence among Area Head and across functional teams.

Qualifications:

Graduate

Years of Experience:

10-18 Years