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Reception Manager at Lenskart — Bengaluru

Experience1–6 yrs
SalaryDisclosed
Work modeonsite
Posted30 Sept 2026

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About Lenskart

Lenskart is hiring in Bengaluru in ecommerce retail. This role looks for around 1+ years of experience.

Skills

customer service
customer experience management
retail operations

The role

A customer service manager at an e-commerce retail company tracks customer feedback, resolves customer escalations, and improves retail store experience through customer service and complaint handling. The role applies customer experience management and retail operations.

Full job description

Prior experience handling customer escalations,complaints,returns,or service issues is preferred

Customer Service Manager Retail. Role Overview. We are looking for a Customer Service Manager to own and elevate the customer experience at our retail stores

Track customer feedback and identify recurring issues and opportunities to improve the store experience