Quality System Manager- QMS Global

About UsAs a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream. Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real

Overview of the roleThe Quality System Manager for QMS COE will be based in Bangalore, India. The position will play a crucial role in supporting the Global QMS COE Head by overseeing quality management systems and owning all standardization projects. This position requires a minimum of 10 years of experience in quality systems (BRC, FSSC22000, etc.) within the food industry, with at least 5 years at managerial roles. Advanced knowledge in data analytics, visualization tools (Power BI, Tableau) are advantages. This position directly reports to the Global QMS COE head and Regional QFS Lead.

Key ResponsibilitiesSystem Document Standardization: Own and drive all system document standardization projects.Responsible for deploying QuEST to all tier 1 sites across product platforms.Point of Contact (PIC) for all QuEST communication: Serve as the primary contact for all QuEST-related communications.Project Support: Assist all sites across ofi with global initiatives on the QuEST platform, including DMS, KPI management, Global internal audit, VQM, etc. including providing problem-solving support and training/coaching to site teams on all QuEST projects.Data Collection and Analysis: Proactively work with site teams to have data submitted on agreed timelines. Review collected data from all sites to ensure data accuracy. Perform data analysis to provide trends, alerts, and recommendations to the leadership team.Audit Coordination: Coordinate with other teams/functions to conduct internal audits, supplier audits, and vendor audits as required.Report and Dashboard Preparation: Lead activities related to dashboard optimization and new dashboard creation.

Experience and QualificationA degree in Food Science, Chemistry, Microbiology or Data Analytics. A master degree is an advantage.Minimum 10 years of experience in quality systems within the food industry with minimum 5 years in a managerial role.Advanced knowledge in data analytics and visualization tools (PowerBI, Tableau) are advantages.Expertise in data science projects, including aggregating, modelling, and analyzing structured and unstructured data from various sources.Strong project management skills.Self-motivated and capable of working independently with minimal supervision.Excellent communication and interpersonal skills.Strong analytical and problem-solving abilities.Ability to manage multiple projects simultaneously.High level of attention to detail.

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law.