Quality Assurance Manager – Digital Customer Experience
Hitachi Energy · Bengaluru
- Experience7–8 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted30 Sept 2026
About Hitachi Energy
Hitachi Energy is hiring in Bengaluru in energy utilities. This role looks for around 7+ years of experience.
Skills
- Salesforce
- CPQ
- PowerShop
- Camos Configurator
- Customer Portal
- Quality assurance
- Software testing
- Test automation
- Functional testing
- Integration testing
- Regression testing
- User acceptance testing
- Defect management
- Vendor management
The role
A quality assurance manager at an energy utilities product company coordinates Salesforce applications, cross-platform testing, and test automation for integrated digital customer experiences, while managing release readiness and vendor delivery. Expertise includes defect management and enterprise quality assurance.
Full job description
The opportunity
Coordinate end-to-end Quality Assurance across the Digital Customer Experience landscape, ensuring high-quality delivery of integrated business processes and releases across Salesforce applications, CPQ, PowerShop, Camos Configurator, and Customer Portal solutions. Partner with cross-functional teams and vendors to drive testing excellence, reduce risk, and enable seamless customer experiences.
How You Will Make An Impact
Own and coordinate end-to-end Quality Assurance across the Digital Customer Experience landscape.Develop and maintain integrated test strategies and plans across Salesforce applications, CPQ, PowerShop, Camos Configurator, and Customer Portal.Coordinate functional, integration, regression, and user acceptance testing activities.Ensure adequate test coverage for cross-platform business processes, interfaces, and releases.Manage testing activities delivered by strategic vendors and external partners.Review and challenge test plans, coverage, execution quality, and defect resolution processes.Align business testers, application teams, and delivery partners to ensure testing readiness.Monitor and communicate quality metrics, defect status, test progress, and release readiness.Provide quality assurance input for release readiness assessments and go/no-go decisions.Drive continuous improvement while ensuring compliance with Hitachi Energy QA standards, tools, and best practices.
Your Background
10+ years of experience in large global corporation.7+ years of professional experience in Quality Assurance & Testing across integrated enterprise landscapes .Good understanding of end-to-end and cross-platform testing as well as use of test automation solutions .Experience coordinating outsourced testing teams .Strong defect, stakeholder and vendor-management capabilities.Strong analytical and communication skills.
More About Us
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.
Our benefit offering is tailored based on your country of employment and generally includes:
Competitive salary and incentivesWell-being and carePaid and unpaid leaveFlexible work optionsBenefits that support your financial security
You will receive more specific information during the recruitment process.
Publication date : 2026-09-30