Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Join PayPal’s Global Product Solutions team to build experiences that address the unique needs of consumers and merchants across global markets. You’ll shape and drive the product roadmap for your domain, translating locally relevant customer needs into scalable, mobile-first solutions across PayPal touchpoints. Working across Engineering, Design, Commercial, Finance, Program Management and Launch teams, you’ll balance customer value, business outcomes, regulatory considerations, growth and monetization to bring new capabilities to market and expand PayPal’s reach.

Job Description:

Essential Responsibilities:

Uses data to build insights on product or platform requirements consistent with the shared vision for the product.Gathers insights from the customer experience and customer needs to input to product requirementsAnalyzes research, market analysis and usability studies, research and market analysis to support data-driven decision makingMonitors product profitability measures, including budget.Lead sprint planning, daily standups and retrospectives to drive execution. Interfaces with product and technology leadership as needed.Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.

Minimum Qualifications:

3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

6+ years of product management experience preferred, with a track record of successfully bringing products or capabilities to market.Experience developing and managing product roadmaps across complex, cross-functional organizations.Experience developing products for global or regional markets and translating locally relevant customer needs into scalable solutions.Experience with mobile-first consumer or merchant product experiences.FinTech, payments, banking, or regional product-management experience is preferred.Strong product decision-making skills, with the ability to balance customer needs, business context, data and strategic priorities.Experience with experimentation and product optimization, including A/B testing and performance measurement.Strong understanding of product growth, monetization and go-to-market considerations.Strong product and visual-design sensibility with attention to customer experience and detail.Ability to operate effectively in a fast-moving environment, navigate ambiguity and bring clarity to complex product decisions.

Additional Responsibilities

Own and drive the product roadmap for an assigned domain, translating market-specific customer needs into scalable product solutions.Develop and launch mobile-first experiences for consumers and merchants across global markets.Evaluate growth opportunities across existing products, target audiences and customer journeys to inform roadmap priorities.Manage product request intake, feature definition, prioritization and scoping.Assess and articulate trade-offs across customer value, business requirements, legal and compliance considerations, growth and monetization.Define product hypotheses and experiments and use results to refine product experiences and roadmap priorities.Establish and monitor key performance indicators to measure product outcomes and identify opportunities for optimization.Assess PayPal’s strategic and competitive position within relevant markets to identify opportunities for differentiated product solutions.Partner with Commercial, Finance, Engineering, Design, Program Management and Launch teams to bring capabilities from concept through market launch.Serve as the product point of contact for the assigned domain, providing clarity on priorities, decisions and product direction.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.