Principal Business Analyst I
MetricStream · Bengaluru
- Experience8–10 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelexecutive
- Posted15 Sept 2026
About MetricStream
MetricStream is hiring in Bengaluru in technology software. This role looks for around 8+ years of experience.
Skills
- GRC
- requirements documentation
- process mapping
- functional writing
- JIRA
- Confluence
- Microsoft Excel
- Microsoft Visio
- Microsoft PowerPoint
- SOX compliance
- internal controls
- risk management
- audit management
- regulatory compliance
The role
A business analyst at a governance, risk, and compliance software company translates client requirements into GRC configurations, maps processes, and facilitates user acceptance testing. The role applies requirements documentation and process mapping to guide implementation delivery and stakeholder outcomes.
Full job description
Job Description
Principal Business Analyst – MetricStream Global Solutions Team
Role Overview The Business Analyst serves as the bridge between client stakeholders and the MetricStream implementation team, ensuring that customer requirements are accurately captured, translated into functional configurations, and delivered successfully within the GRC (Governance, Risk & Compliance) platform.
Key Responsibilities
Client Engagement & Requirements
Conduct discovery workshops and stakeholder interviews to gather business and functional requirementsDocument current-state processes and map them to MetricStream's capabilities (controls, risks, audits, issues, certifications, etc.)Develop Functional Specifications, Best Practices, Lessons Learnt and process flow diagramsIdentify gaps between client needs and out-of-the-box MetricStream functionality and propose solutions
Implementation & Configuration Support
Work closely with technical consultants to translate requirements into platform configurationsSupport data migration activities including legacy data mapping, template preparation, and validationAssist in creating and reviewing test cases for UAT (User Acceptance Testing)Facilitate UAT sessions and track defect resolution through to closure
Project Delivery
Collaborate with Project Managers to track milestones, risks, and deliverablesMaintain project documentation including meeting notes, action items, and status reportsSupport change management activities including training material development and end-user walkthroughs
Stakeholder Management
Act as the primary point of contact for functional queries during implementationManage client expectations and escalate issues appropriately
Build trusted relationships with client business and IT teams
Skills And Experience
Strong analytical and problem-solving mindsetExcellent written and verbal communication skillsAbility to manage multiple workstreams across concurrent projectsCollaborative team player who can also work independentlyAttention to detail with a client-first attitude
Education
Bachelor's degree in Business, Information Systems, Finance, or a related field8-10 years of experience in business analysis, consulting, or GRC-related implementationsFamiliarity with GRC concepts such as SOX compliance, internal controls, risk management, audit management, or regulatory complianceStrong skills in requirements documentation, process mapping, and functional writingProficiency with tools like JIRA, Confluence, MS Office (Excel, Visio, PowerPoint)
Compensation Data