Patient Care Coordinator/Patient Experience Executive

cnhenterprises · Bengaluru

  • Experience1–5 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted25 Sept 2026

About cnhenterprises

cnhenterprises is hiring in Bengaluru in healthcare. This role looks for around 1+ years of experience.

Skills

  • medical terms and processes
  • English
  • patient-first communication

The role

A health admin services associate at a healthcare company coordinates patient journeys across medical terms and processes, guiding appointments, tests, and follow-up while organizing patient records. Fluent English and patient-first communication support coordination with doctors, labs, hospitals, and patients.

Full job description

What We're Looking For:

• Fluent, confident English — spoken and written

• Working knowledge of basic medical terms and processes

• Warm, patient-first communication style

• Comfortable coordinating with doctors, labs, and patients

• Based in or able to work from Bengaluru

• Able to travel locally as part of the role

What You'll Do:

• Manage each patient's journey end-to-end — from first contact through labs, hospitals, and follow-up

• Accompany and guide patients through appointments, tests, and procedures

• Coordinate with labs and hospitals to keep every step on track

• Keep patients informed and reassured at each stage of their care

• Keep patient records and requests organized and on time