Order Processing Analyst
Bottomline · Bengaluru
- Experience5–6 yrs
- SalaryNot disclosed
- Work modehybrid
- Levelsenior
- Posted21 Sept 2026
About Bottomline
Bottomline is hiring in Bengaluru in financial services. This role looks for around 5+ years of experience.
Skills
- Microsoft Excel
- order management
- billing
- revenue operations
The role
An order processing analyst at a business payments company reviews customer contracts, maintains billing records, and reconciles revenue operations using order management, Microsoft Excel, and enterprise resource planning. The role supports invoicing accuracy, billing workflows, audit documentation, and process improvements across customer-facing operations.
Full job description
Why Choose Bottomline?
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Position Title: Order Processing Analyst
Position Summary
The Order Processing Analyst will spend majority of their time ensuring the appropriate review and setup of customer contracts into systems of record, executing on accounting control points around invoicing and executing order for invoicing of customer transactions. This role also involves the reconciliation of order, revenue and billing results to control totals and comparison to various reference points such as prior periods, disparate systems, forecasts, etc.
Essential Job Functions
Order/contract setup and reviewManage internal mailbox for invoices that require manual intervention before delivery to the clientMaintaining clients purchase order, address and contact details Triggering contract commencement dates in the CRM and ERP systemsCollating requests for replacement hardware (MFA tokens).Entering details and maintaining an internal consolidated spreadsheet of requirements and sending instructions to the related teams/partiesEnsure accurate creation and maintenance of orders in the billing platform.Coordinate with billing teams invoice accuracy, recurring billing setup.Support month‑end and quarter‑end close activities related to order processing and revenue operations.Work closely with Sales and other operation teams to resolve order discrepancies and ensure timely processingMaintain high data accuracy across CRM, billing, and ERP systems.Monitor order queues and resolve errors promptly.Support system improvements, automation projects, and workflow enhancements.Reporting on orders processed.Maintain SOPs, workflows, and operational checklists for order management.Address internal and external inquiries related to order status, billing issues, and subscription changes.Provide support during audits by ensuring documentation accuracy and compliance.
Required Skills
Ability to work in fast paced environmentAbility to learn systems and process within a public company internal control environmentExperience with Microsoft Excel
Preferred Skills
Ability to make process improvement recommendationsMicrosoft D365 ERPExperience with Salesforce CRM
Education And Experience
Bachelor’s degree or Associates degree in Accounting5+ years relevant experience in Order Management and Billing
Shift Timing
12:00 PM to 9:00 PM for 3 weeks (2 days office)
5:00 PM to 2:30 PM or 3:30 PM (depending on volume) in the 1st week of each month. WFH this week
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.