Operations Manager
Croma · Bengaluru
- Experience6–11 yrs
- SalaryDisclosed
- Work modeonsite
- Levelsenior
- Posted21 Sept 2026
About Croma
Croma is hiring in Bengaluru in ecommerce retail. This role looks for around 6+ years of experience.
Skills
- customer service
- workforce scheduling
- retail operations
The role
A store manager at an ecommerce retail company schedules employee shifts, leads customer service, and resolves customer complaints while overseeing daily staffing and shopping experiences. The role applies customer service and workforce scheduling to retail operations.
Full job description
Schedule employee shifts and manage daily staffing needs
Participate in corporate meetings,training sessions,and team-building activities as required.
Preferred candidate profile .
Lead by example in providing exceptional customer service,resolving customer complaints,and ensuring a positive shopping experience. .