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Operations Executive - Telecallers at Flipkart — Bengaluru

Experience1–3 yrs
SalaryDisclosed
Work modeonsite
Posted3 Oct 2026

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About Flipkart

Flipkart is hiring in Bengaluru in ecommerce retail. This role looks for around 1+ years of experience.

Skills

Hindi
CRM

The role

A telecaller for an e-commerce marketplace. Pitches products to prospective and existing customers, answers inquiries, and follows up on warm leads to drive conversions using Hindi. Maintains customer interactions and lead statuses in a CRM.

Full job description

Job Title: Telecaller / Customer Support Executive

Employment Type: Contractual (3 months)

- Location: ETV Campus, Flipkart Office, Bangalore

- Work Type: Onsite, rotational shift, 6 days/week

Experience Level: 8months to 2 Years

Job Overview:

We are seeking energetic and customer-oriented Telecallers to join our team immediately. In this role, you will be responsible for reaching out to prospective and existing clients, explaining our products/services, and handling inquiries.

Important Requirement: Fluent Hindi communication skills are strictly mandatory. We are looking for immediate joiners who can start right away.

Key Responsibilities:

Make outbound calls to potential customers using provided lead lists.

Clearly pitch products/services, answer customer queries, and address concerns professionally.

Follow up on warm leads and drive conversions or appointments for the sales team.

Maintain accurate records of calls, customer interactions, and lead statuses in the database/CRM.

Achieve daily/weekly call volume and lead conversion targets.

Requirements & Qualifications:

Language Proficiency: Excellent verbal communication skills in Hindi (Mandatory). Knowledge of English and local languages is an added advantage.

Availability: Immediate Joiner (07 days notice period max).

Education: UG is a must

Experience: Prior experience as a Telecaller, Telesales Representative, or Customer Support Executive is preferred (Freshers with strong communication skills are welcome to apply).

Skills: Good active listening, phone etiquette, basic computer proficiency, and persuasion skills.