Omni Sport Advisor

Company Description Decathlon is a global multi-sport company committed to making the benefits of sport affordable, inclusive, and accessible to all. Since 1976, more than 103,000 teammates across 80+ territories have created products and experiences for everyone, from beginners to elite athletes. The company focuses on innovation, community impact, and circular models such as repair and resale to extend the life and enjoyment of its products. Decathlon’s culture is shaped by shared values of Vitality, Generosity, Responsibility, and Authenticity, and is driven by the belief that sport belongs to everyone, in whatever way works for them.Role Description As an Omni Sport Advisor in Bengaluru, you will help customers discover and enjoy sport by offering knowledgeable, friendly, and solutions-focused support in-store. In this full-time, on-site role, you will welcome and guide customers, understand their needs, recommend suitable products, and explain technical features in a clear and accessible way. You will ensure shelves are well-stocked and merchandised, support inventory and stock checks, and help maintain a clean, safe, and engaging store environment. You will contribute to in-store events and sports experiences, gather customer feedback, and collaborate with teammates to improve service and product offerings. The role involves active participation in store operations, including weekend and holiday shifts, reflecting the dynamic nature of retail and sport.Qualifications Ability to deliver excellent customer service, actively listen, and communicate clearly and respectfully with diverse customers and teammates.Strong interest in one or more sports, with the ability to learn product features and translate technical information into practical, user-friendly guidance.Comfort with basic retail operations such as sales transactions, stock handling, merchandising, and working with store systems.Collaborative mindset, reliability, and readiness to work flexible hours in a fast-paced, team-oriented environment.Basic proficiency in English; knowledge of local languages is an advantage.Prior experience in retail, customer-facing roles, or sports coaching/club activities is beneficial but not mandatory.High school diploma or equivalent; further education in sports, business, or related fields is a plus.