Network Engineer

Overview

Job Description

Department: Technology – Infrastructure & Network Operations

Team: Network Operations

Title: Network Engineer

Position Summary

The Network Engineer is a core member of the Network Operations team responsible for designing, implementing, and optimizing HealthEdge’s enterprise network infrastructure across on-premises data centers, cloud environments, and remote access platforms. This role operates within a team-driven model emphasizing 24/7 availability, ITIL-aligned processes, automation, and measurable operational outcomes in support of our healthcare SaaS platform.

Essential Responsibilities

Technical Execution & Operations

Design, configure, and maintain LAN/WAN, SD-WAN, VPN, firewall, and load-balancing infrastructure across multi-site and multi-cloud environments Monitor network performance (SolarWinds, Datadog, ThousandEyes) and proactively resolve issues before they impact service delivery and SLA targets Implement network security controls including firewall rule sets, IDS/IPS, segmentation, NAC, and zero-trust architecture principles Design and manage AWS network infrastructure — VPCs, subnets, route tables, IGW, NAT Gateways, and ELBs — for scalable, highly available architectures Configure AWS Transit Gateway and VPC peering for secure, low-latency connectivity across accounts, regions, and on-premises environments Implement AWS Direct Connect and Site-to-Site VPN for hybrid connectivity between HealthEdge data centers and AWS Administer AWS Route 53 including private hosted zones, resolver rules, and health-check-based routing policies Manage AWS Security Groups, Network ACLs, AWS Network Firewall, and AWS Shield for least-privilege access and DDoS protection Leverage AWS CloudWatch, VPC Flow Logs, and AWS Network Manager for observability, traffic analysis, and anomaly detection Support Azure or GCP networking as required — VNets/VPCs, peering, and hybrid connectivity

Incident Response & Change Management

Participate in 24/7 on-call rotation, triaging and resolving network incidents per SLA targets; contribute to post-incident reviews to drive MTTR reduction Execute network changes through established change management processes; serve as Tier 3 escalation resource for complex issues

Automation & Continuous Improvement

Develop automation scripts and IaC (Ansible, Terraform, CloudFormation, Python) to improve monitoring, alerting, and network deployment workflows Build and maintain IaC for AWS network resources enabling repeatable, auditable deployments; surface optimization opportunities across the team’s roadmap

Documentation & Collaboration

Maintain topology diagrams, runbooks, IPAM, and change records; support DR testing, vendor coordination, and legacy environment consolidation Collaborate across Infrastructure, Security, DevOps, and Application teams; mentor junior team members

Required Qualifications

Bachelor’s degree in Computer Science, IT, Network Engineering, or equivalent professional experience 5+ years of hands-on enterprise network engineering or network operations experience Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP) Experience with enterprise firewall platforms (Palo Alto, Fortinet, Cisco ASA/FTD) Demonstrated AWS networking expertise: VPC, Transit Gateway, Direct Connect, Route 53, Security Groups, Network ACLs, AWS Network Firewall Proficiency with network monitoring tools (SolarWinds, Datadog, PRTG, or similar) Experience with SD-WAN (Cisco Viptela, VMware VeloCloud, Fortinet, or equivalent) Solid understanding of DNS, DHCP, IPAM, SSL/TLS, and PKI Hands-on experience with IaC and automation tools (Ansible, Terraform, CloudFormation, Python) Familiarity with ITIL-based incident, problem, and change management processes Excellent analytical and communication skills; ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications

Certifications: CCNP, CCIE, PCNSE, NSE, or AWS Advanced Networking Specialty Experience in healthcare SaaS or regulated environments (HIPAA, HITRUST, SOC 2) Experience with large-scale infrastructure integrations or M&A network consolidation Familiarity with HealthEdge products (HealthRules® Payer, HealthEdge Source™, GuidingCare®, Wellframe™) Network automation experience at scale in a 24/7 operations environment