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Manager - Sales- India at Tata Communications — Bengaluru

Experience7–12 yrs
SalaryNot disclosed
RoleCustomer Success Manager
Work modeonsite
Posted14 Oct 2026

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About Tata Communications

Tata Communications is hiring in Bengaluru in telecom. This role looks for around 7+ years of experience.

Skills

Customer Success Management

The role

Customer success manager for a telecom services company. Builds customer relationships and drives retention, churn mitigation, and adoption and consumption of services. Handles customer escalations and special requests concerning performance, quality, and improvements.

Full job description

Responsible for executing customer success management strategy (customer retention,churn mitigation and driving adoption and consumption of services) by building and maintaining relationships with customers and handling escalations and special requests of customers related to aspects like performance,quality and improvements with the objective of enhancing customer experience